Privacy Policy
Nature’s Formulary respects the information you provide us and your desire to keep it private. At the outset, you should know that we do not share any information with any outside party for any sales, marketing or advertising purposes.
Here are details of our privacy policy:
Information we collect:
You are asked to provide information when you register on our site, place an order, subscribe to a mailing such as newsletters, promotions, etc. Depending upon your interaction with our website, you may be asked to provide your name, billing and shipping locations, e-mail address, phone number (in case of issues with an order) and credit card numbers. For your safety, neither the website nor Nature’s Formulary store credit card information. For placing orders, it is not required that you pre-register and may do so as “guest.”
Cookie policy:
Our site may use “cookies”. Cookies are widely used by websites for various purposes such as recognizing your preferences when you return (or if it is your first visit), enhance your experience while on our website, etc. Cookies also helps us keep track of traffic patterns which in turn help us continuously to improve your experience. You are free to visit our site anonymously by changing the cookie settings in your browser.
Uses of information provided:
We use the information to process your orders, collect payment from your credit card company and ship the order to you at your requested location. We may contact you from time to time to seek clarifications about order data, inform you of any product unavailability, notify you of processing and shipment of your order along with tracking information. From time to time we may contact you by e-mail regarding special offers, a sale or promotion, new product introduction, company events, educational materials, surveys to helps improve our customer service, etc. Most of the time all e-mails mentioned in the preceding sentence will have a link for you to “unsubscribe.” You may also request the same by e-mailing us at customerservice@naturesformulary.com
Protecting your information:
At the time of placing an order, our website uses Secure Socket Layering to encrypt all sensitive data you are asked to provide. Data interaction with credit card companies also uses data encryption. Nature’s Formulary does not store any credit card information anywhere. Our website and local area networks use the most up to date protection practicable. Government regulation require us to store your order data for at least 1 year beyond the “best if used by” date. Such digital and physical data is destroyed securely thereafter.
Sharing information:
We do not share, sell, trade or transfer your information to any outside party for the purpose of marketing, selling or advertising. The exceptions are trusted third parties such as shipping companies, US Post Office, etc. that need the appropriate information to deliver your order, or when required for compliance with US FDA, Federal, State or local regulations. Information may also be shared in the event Nature’s Formulary changes ownership.
Your agreement to our policy:
By using our website, you consent to and agree to abide by the policy. The privacy policy may be updated from time to time and you are asked to return to this section to make yourself familiar with the most current policy statements.
Contact us:
If you have any questions about our privacy policy, please contact us at customerservice@naturesformulary.com or by mail at Nature’s Formulary, 100 Saratoga Village Blvd., Suite 52, Malta, NY 12020 800.923.9338
This policy has been updated on October 11, 2016.